Privacy Policy

Edited: March 3, 2025

This Privacy Policy explains our policies and procedures regarding the collection, use, and disclosure of information when you access and use our software, website, mobile applications, content, and all other products and services (collectively, the “Services”). The Services are owned, controlled, or offered (directly or indirectly) by Atlas Guide, Inc. (together with its subsidiaries and affiliates, the “Company”, “we”, “our”, or “us”)

For the purposes of this Policy, “Personal Information” means any information relating to an identified or identifiable individual. This includes information you provide or generate when you use the Services. By using the Services, you acknowledge and agree that we collect, process, use, and store your Personal Information as described herein. We endeavor to use your Personal Information only in the ways outlined in this Privacy Policy.

This Privacy Policy is incorporated by reference into our Terms of Service. Any terms used here that are not defined will have the meanings given in the Terms of Service. By using the Services, you represent that you have read, understand, and agree to this Privacy Policy and the Terms of Service—and that you are over 18 years of age.

PLEASE DO NOT USE OR ACCESS ANY OF THE SERVICES IF YOU DO NOT AGREE TO THIS PRIVACY POLICY.
Information We Collect
We collect information you provide to us directly in connection with the Services, including but not limited to (a) when you use our website or mobile application to access the Services, (b) create an Account or accept the creation of an account on your behalf (“Account”), (c) access the Services through a third party site, (d) sign up for automated email, newsletters or other communications from the Company, (d) purchase a product or service through the Services, (e) invite other to use or join the Services, either through the Services or on a third party service, (f) request support or otherwise communicate directly with us, and (g) otherwise use our Services where Personal Information is required for such use or participation. You may choose not to provide information that is requested of you, but this may limit your ability to use or access the Services.

Information you provide may include, without limitation, the following:
Account registration information such as your name, email address, physical address, phone number, calendar data, and any other information you decide to provide;
Account authentication information such as your Account name, password, and any other information you decide to provide;
Payment information and transaction data such as credit card information, and any other information you decide to provide;
Information provided via email or through the course of corresponding with the Company through its website or Services;
Any text, audio, video or other data you submit or provide to us in the context of the Services.

The Company may automatically collect data in connection with providing the Services. Such information may include, without limitation, the following:
Device data such as device advertising IDs, hardware qualifiers, and location data;
Usage data such as timestamps, access records, app use information, search terms entered and pages viewed;
Network and internet information such as URLs, Internet Protocol addresses, TCP/IP ports, bounce rates, use of spoofing, session data, click streams, location information and network access points;
Information collected on the use of the Services via cookies; Information collected via Google Analytics or other similar analytics software for usage information;
ㆍInformation we receive from third party platforms, such as Google or Microsoft, when you connect such third party platforms, such as your username, profile picture, email address, contact information, and any information you choose to submit via such third party platforms.

Use of Your Personal Information
We use the information you provide to us for the following purposes:
to create and administer your Account and your use of the Services;
in providing the Services, including without limitation to collect and remit payment for paid features;
to personalize your experience; – to improve and monitor the Services;
to provide to you announcements or inform you of new releases and features;
to send you newsletters, product news, or updates that may be of interest to you;
to provide you with further information and offers from us or third parties that we believe you may find useful or interesting;
to communicate with you for support or obtain feedback regarding the Services;
to enforce our Terms of Service or to resolve any disputes between users of the Service or between such users and the Company;
to comply with a legal requirement or process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures;
and to prevent fraud or to further our legitimate interest in protecting our rights, property, or safety and the rights, property and safety of the Services, our users or the public.

Sharing Personal Information with Third Parties
We may disclose Personal Information to the following categories of third parties, but only if it is necessary and in compliance with relevant laws and regulations:
Other users you choose to share information with through the Services;
Service providers, such as payment processor or web hosting providers, that enable us to delivery and develop our Services;
Data labeling and AI service providers who provide services in connection with the training and development of the Artificial Intelligence used to for parts of the Services;
Analytics providers who provide analytics and user segmentation services to help us understand our users and improve the service;
Providers of third party platforms you choose to connect to the Services;
Government authorities, such as law enforcement, when we are legally obligated to do so or when necessary to protect our rights;
The Company’s subsidiaries and affiliates, or a subsequent owner or operator of our Services, and their advisors in connection with a corporate merger, restructuring, bankruptcy or other corporate reorganization, in accordance with this Privacy Policy.
Data Security and Storage.
We recognize the critical importance of privacy and security of Personal Information to our users. The Company uses a variety of industry-standard security technologies as well as administrative safeguards and procedures to secure and store your Personal Information.

The Company stores Personal Information only for as long as necessary to fulfill the purposes set out in the Terms of Service and this Policy, or as long as we are required to do so by law or regulatory obligation. When deleting Personal Information, we take all measures necessary to render deleted data irrecoverable, irreproducible and permanently deleted.

Changes to the Policy.
The Company may update this Policy from time to time. We make all changes available on this page with the latest date of revision. We encourage you to check this page and review the Privacy Policy periodically while using the Services.

If you have any questions or concerns regarding this Privacy Policy, please contact us at support@switchphone.ai.
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