Your AI Receptionist,
Built for Your Business

Whether you run a law firm, a restaurant, a med spa, or a plumbing company —
Switchphone works for you.

Inbound Receptionist

Inbound Receptionist & FAQ Handling

Every call answered on the first ring, whatever the hour. Your agent greets callers in your brand voice, answers from your own knowledge base, and passes the complex ones to your team.

  • Custom greeting in your brand voice
  • Knows your hours and holiday closures
  • Answers from your own knowledge base
  • Captures after-hours and overflow calls
9:41

Switchphone AI

Live · answered in 1.4s

00:42

Thanks for calling Ridgeline Plumbing — this is Ava. How can I help?
Hi, are you open tomorrow? And do you have anything this week?
We're open Saturday 8 to 2. I have Thursday at 2pm and Friday at 10am open — which works best?
Thursday works great.
Lead Qualification

Lead Qualification & Warm Transfer

Your agent reaches every new lead in under 60 seconds and runs your qualifying questions. The hot ones get warm-transferred to a closer, who hears a private brief before picking up.

  • Speed-to-lead in under 60 seconds
  • Custom qualification scripts
  • Warm transfer with a live brief before pickup
  • Declined or missed? The caller stays with the agent
9:41

Switchphone AI

Live · answered in 1.4s

00:55

I saw your ad about the service.
Great — a few quick questions. Roughly how many calls does your business take per day?
About 20 to 30. We're missing a lot of them.
Lead qualified · warm transfer
Perfect fit. Putting you through to Marcus on our team right now — one moment.
Appointment Booking

Appointment Booking & Confirmations

Your agent reads live availability out of your Google or Outlook calendar and writes the booking mid-conversation. Confirmations, reminders, and reschedules then run on their own.

  • Live Google and Outlook calendar sync
  • Real open slots, booked in real time
  • Automatic confirmations and reminders
  • Reschedules and cancellations handled on the call
9:41

Switchphone AI

Live · answered in 1.4s

01:12

I need to reschedule my appointment.
Of course. You're down for Tuesday at 3pm. Checking now — I have Wednesday 11am or Thursday 4pm.
Wednesday please.
Moved on calendar · confirmation sent
Done — Wednesday at 11am, and the confirmation is on its way to your phone.
Outbound & SMS

Outbound Calls, Reminders & SMS

Reminder calls, payment follow-ups, and re-engagement at scale — on whichever channel actually gets a reply. When a call goes unanswered your agent texts instead, then reads the reply and handles it.

  • Reminder calls and texts that cut no-shows
  • Sends and receives SMS on your business number
  • Re-engages lapsed customers automatically
  • Frees your team from cold callbacks
9:41

Switchphone AI

Live · answered in 1.4s

00:28

Hi Sarah, quick reminder about your appointment tomorrow at 2pm. Will you make it?
No answer · switched to SMS
Sorry, missed your call — can I move it to Friday?
No problem. Friday at 2pm is open — booked. Reply C to cancel.
After-Hours

After-Hours & Overflow Coverage

2am, a Sunday afternoon, or six calls landing at once during a rush — your agent picks up every one, in parallel. Nothing goes to voicemail.

  • 24/7/365 coverage
  • Unlimited concurrent calls during a rush
  • Every after-hours lead captured, not lost
9:41

Switchphone AI

Live · answered in 1.4s

11:47 PM

Hi, I know it's late — I just need to book an appointment.
No problem at all! I'm available 24/7. What day works best for you?
How about Saturday morning?
Saturday at 10am is open. Want me to book that?
Multilingual

Multilingual, Automatically

Your agent speaks the language your caller opens in, and switches mid-call if they do. No second line, no hold-for-a-translator, no bilingual hire.

  • Speaks Spanish, English, and more, natively
  • Detects and switches languages mid-call
  • Same accuracy and tone in every language
9:41

Switchphone AI

Live · answered in 1.4s

00:51

Hola, ¿tienen citas disponibles esta semana?
¡Claro! Tengo el jueves a las 2pm y el viernes a las 10am. ¿Cuál le funciona mejor?
Actually, can we do this in English? Thursday works.
Of course! You're booked for Thursday at 2pm — confirmation text on its way.

Not sure which you need?

Book a demo — we'll figure it out together.

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